GetDinerPOS help center: setup, one step at a time
12 guides that follow the real setup order: sign up → business → locations → menu → service → stock and reports → online store.
Already a customer? Log in and use the in-app help menu.
Getting started
- Getting started: your first hourThe first-hour checklist for a new GetDinerPOS account: sign up, business settings, first location, first products, first test sale. 4 min read · 6 steps
- Business settings: currency, tax and receiptsHow to set currency, time zone, tax rates, tax groups and receipt layouts in GetDinerPOS for the USA, the UAE or Pakistan. 5 min read · 5 steps
- Add locations, registers and printersAdd each diner or branch as a location in GetDinerPOS, with its registers, kitchen printers, tables and price list. 4 min read · 5 steps
Menu & prices
- Import your menuHow to import your diner menu into GetDinerPOS from a spreadsheet or another POS export, or have the onboarding desk import it for free. 6 min read · 5 steps
- Set different prices per locationCreate a selling price group per location in GetDinerPOS so the same menu item can cost more at one diner than another. 5 min read · 4 steps
- Set up modifiers and combosCreate modifier sets (egg style, toast, add-ons) and combo meals in GetDinerPOS and attach them to menu items. 5 min read · 4 steps
Service
- Tables, kitchen printers and the kitchen screenSet up tables, service staff, kitchen printers and the kitchen screen in GetDinerPOS so orders flow from the floor to the line. 5 min read · 5 steps
- Add staff with roles and location accessInvite staff to GetDinerPOS, give each a role and the locations they can access, and set what managers can see. 4 min read · 5 steps
Stock & reports
- Transfer stock between locationsCreate, send and receive a stock transfer between two GetDinerPOS locations, including from a commissary. 4 min read · 4 steps
- Close the register at the end of the dayHow to close a GetDinerPOS register: count cash, record card totals, check the register report and handle differences. 3 min read · 4 steps
- Read reports across all your locationsUse location filters in GetDinerPOS reports to compare branches: profit and loss, sales, tax, stock and staff. 4 min read · 5 steps
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FAQ
Help center questions
Where do I start?
With Getting started: your first hour. It links to everything else in order.
How do I contact support?
Use the contact form or, once you are a customer, the help menu inside the app. We answer in English, Arabic and Urdu.
Is there video help?
Short videos are being recorded; meanwhile we can walk you through on a call.
Can you set it up for me?
Yes, the onboarding desk imports your menu for free and can set up locations and roles with you.
Where do I log in?
Use the Log in link at the top of every page.
An article is wrong or out of date.
Tell us through the contact form and we fix it with a dated note.
Do articles cover the UAE and Pakistan?
Yes, tax and currency steps include notes for each market.
Is there an API guide?
API access comes with the Group plan; documentation is shared with Group customers.
