Menu & modifiers
Yes, free import
Switching · migration
Switch restaurant POS without closing a day
Export your menu and customers as CSV, we import them for free, you set prices per location and invite staff, then go live on a quiet morning. Nothing to install and no fee for the move.
What moves over, and what doesn’t?
Customers & loyalty balances
Yes, CSV
Suppliers
Yes, CSV
Opening stock
Yes, per location
Sales history
Keep your exports
Hardware
Most standard devices
The switch in five steps
30 minExport from your old POS
Items/menu, modifiers, customers and (optionally) current stock as CSV or Excel. Most systems have an export button; we tell you where it is for yours.
- 1–2 days
We import the menu — free
The onboarding desk maps categories, modifiers, combos and taxes, and sends you a checklist to review.
1 eveningSet price lists per location
Fill in only the prices that differ by location. Everything else uses the master price.
1 eveningStaff, roles and printers
Invite staff with roles and locations; add kitchen printers or screens; test a ticket at each station.
1–3 daysRun side by side, then switch
Train on a quiet shift, then pick a slow morning to go live. Keep your old exports for your records.
Start your move
Tell us your current POS and number of locations. We reply with the export steps for your system and a date for the import.
FAQ
Switching questions
How do I switch restaurant POS systems without closing?
Import the menu during the week, set up staff and printers in the evenings, train on a quiet shift, and go live on a slow morning. You never need to close; many owners run the old and new system side by side for a day.
How much does switching cost?
The menu import and migration help are free ($0). Your only possible cost is new tablets if your current terminals are locked to your old provider.
What can be imported?
Products/menu items with categories, prices, variations and taxes; modifiers and combos (mapped by us); customers with contact details and loyalty balances; suppliers; opening stock per location.
Can I import my sales history?
Not as live transactions. Keep your old reports and exports for records and comparisons; reporting in GetDinerPOS starts from your first sale.
Which POS systems can I switch from?
Any that can export CSV or Excel: Toast, Square, Clover, Lightspeed, TouchBistro, Foodics, local Pakistani systems, or a spreadsheet you keep yourself.
Can I reuse my hardware?
Tablets, PCs, ESC/POS printers, cash drawers and USB scanners usually work. Terminals locked to a vendor (Toast, Clover, Square readers) do not.
What about my card processor?
Keep it. GetDinerPOS works with your processor and terminal.
How long does a chain switch take?
About a week of evenings for 3–5 locations; longer if you also add recipes and opening stock everywhere.
What if something goes wrong on day one?
We are on WhatsApp and phone during your go-live window. Book it with us so someone is watching.
