Hosted on servers we operate
The software runs on our own managed servers, not on a computer in your back office that can be stolen or die.
Security & data
Restaurant POS data security, said plainly
Your sales, menu and customer data live on servers we operate, travel over HTTPS, are backed up daily, and are visible only to the staff and locations you allow. Card numbers stay with your processor. You can export your data whenever you want.
How your data is protected
Encrypted in transit
Every connection to the app and your online store uses HTTPS.
Daily backups
Databases are backed up daily and kept off the main server, so we can restore after a failure.
Your own logins
Each staff member has their own login, role and location access. No shared passwords needed.
Card data stays with your processor
Card numbers are handled by your processor’s terminal. GetDinerPOS does not store full card numbers.
Your data is yours
Export menu, customers, sales and stock reports any time. If you leave, you take it with you.
What we don’t claim: no PCI, SOC 2, ISO or HIPAA certification is claimed for GetDinerPOS. Payment security comes from your processor.
FAQ
Security questions
Where is restaurant data stored?
In the database of the hosted GetDinerPOS service on servers we operate, with daily backups stored separately.
Do you have PCI, SOC 2 or ISO certification?
We do not claim any certification. Card data is handled by your payment processor’s certified terminal; GetDinerPOS does not store full card numbers.
Who can see my data?
Your users, according to their roles and locations, and our support staff when you ask for help or when needed to keep the service running. We do not sell data.
How do I remove a staff member’s access?
Deactivate the user; access stops immediately at every location.
Can I export everything?
Yes. Products, customers, suppliers and reports export to spreadsheet or PDF.
What happens if a location’s internet goes down?
Data is safe on the server; that location can’t ring new sales until it reconnects. Use a 4G/5G backup router.
How do you handle UAE and Pakistan privacy rules?
We follow the privacy policy on this site and the data-protection laws that apply to our customers, including the UAE PDPL (Federal Decree-Law 45 of 2021).
How do I report a security issue?
Use the contact form and choose support; we treat security reports first.
