Kitchen orders

A kitchen order system from the register to the line in one tap

When a server sends an order, GetDinerPOS sends it to the kitchen: as a printed ticket on a kitchen printer, on a kitchen screen in a browser, or both. Each ticket shows the table, server, items, modifiers and notes. Cooks mark items cooked on the screen, and servers see which orders are ready.

30-day trial, no cardIncluded from the Counter plan ($39/location/mo)

GrillT4 · Patty melt, no onionC2 · 2 eggs over easy
FryerT4 · Fries well doneTO · Onion rings
ReadyB6 · Short stack ✓C1 · Pie à la mode ✓
Illustration with example data.

How it works

How does kitchen orders work in GetDinerPOS?

  1. Server sends the order

    From the table or counter screen, with modifiers and notes like “no onion” or “allergy: nuts”.

  2. Kitchen receives it

    A ticket prints at the kitchen printer and/or appears on the kitchen screen for that location.

  3. Cook marks it cooked

    Tap to mark items or the whole order cooked on the kitchen screen.

  4. Server picks it up

    The orders screen shows the order as ready for the server to run.

Try it with your own menu. 30 days free, and the onboarding desk will import your menu.

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Printer or kitchen screen — which should a diner use?

Both work, and many diners use both. A thermal kitchen printer is cheap, survives grease and heat, and every cook already knows how to read a ticket.

A kitchen screen (any tablet or monitor with a browser) removes paper, shows how long each order has waited, and lets the cook mark items done so the server knows without walking back.

In a multi-location group you can mix: the busy original diner keeps its printers, the new branch starts on screens, and both run on the same system.

What’s included

Kitchen orders: everything on the plate

Kitchen screen in a browser

Any tablet or monitor; no special hardware.

Kitchen printers

Network or USB thermal printers at each location.

Modifiers and notes on tickets

Every “extra crispy” makes it to the line.

Ready status for servers

Servers see when the kitchen marks food cooked.

Per-location kitchens

Each branch sees only its own orders.

Ticket language

Print item names in the language your cooks read.

Kitchen printer vs kitchen screen

ApproachWhat happensNotes
Kitchen printerCheap, heat-proof, familiar; no ready statusWorks with network/USB thermal printers
Kitchen screenNo paper, wait times visible, cooks mark items doneAny tablet or monitor with a browser
BothTickets for the line, screen for the expo/passCommon in busy diners

USA · UAE · Pakistan

How kitchen orders works in your market

USA

Spanish item names on kitchen tickets help many US kitchens; set the language per item or per printer location.

USA details

UAE

Kitchens in the UAE often run English tickets with Arabic or Hindi-speaking cooks reading the item codes; short names keep tickets readable.

UAE details

Pakistan

Urdu or English tickets; screens are popular with groups that want to see waiting times during iftar rushes.

Pakistan details

Straight talk

What kitchen orders does not do

Knowing the edges helps you plan. If one of these matters to you, ask on your demo.

  • Hardware is bought by you; we tell you which printer types work (see hardware) but we do not sell printers.
  • Without internet at the location, new orders cannot reach a kitchen screen; keep a backup connection for the dinner rush.

Works hand in hand with

Table service

Tables per location, a server on every check, splits that take seconds.

Modifiers & combos

Eggs any style, choice of toast, add bacon — fast to ring, clear on the ticket.

Staff roles

Every person sees only what their role allows, at the locations they work.

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FAQ

Kitchen orders: questions owners ask

Do I need a kitchen display system?

No. Kitchen tickets can print on a thermal kitchen printer. A kitchen screen is optional and runs on any tablet or monitor with a browser.

Can I use a printer and a screen together?

Yes. Many diners print tickets for the line and keep a screen at the pass so servers know what is ready.

Do modifiers and notes show on the ticket?

Yes. Every modifier and free-text note on the order appears on the ticket and the kitchen screen.

Which kitchen printers work?

Network (Ethernet/Wi-Fi) and USB thermal receipt printers that support standard ESC/POS commands. See the hardware guide.

Does each location have its own kitchen screen?

Yes. A kitchen screen shows orders for its own location only.

Can cooks mark items as ready?

Yes. On the kitchen screen cooks mark items or orders cooked, and servers see the change on their orders screen.

Can tickets print in Spanish, Arabic or Urdu?

Yes. The interface and receipts can run in the location's language, and item names can carry translations.

Is the kitchen screen an extra cost?

No. Kitchen screens are included in every plan with no per-device fee.

Kitchen orders,

every location.

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